Executive VIP Support Specialist
TJFACT LLC - Totally Joined for Achieving Collaborative Techniques · Washington, District Of Columbia, US
About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDV...
Job description
About Us: Totally Joined For Achieving Collaborative Techniques (TJFACT) is a minority owned, CVE verified Service Disabled Veteran Owned Small Business (SDVOSB) performance driven professional services government contracting company that provides a broad spectrum of services and solutions to the U.S government agencies and organizations. About this Position: TJFACT is seeking to hire an Executive VIP Support Specialist to join our OCC Team in Washington, DC ! The Specialist provides End User Service (EUS) IT Customer Support, ITCS technicians and HQ Executive VIP Support contractors with the procedures to carry out the responsibilities for providing Executive Support correctly and always in the same manner. Duties and Responsibilities: - The Executive Support remote calendar will be provided via to the Comptroller’s front office administrative staff prior to the 1st of every month. - If a non‐VIP customer walks‐up for support, the VIP Technician is responsible for telling the non‐VIP customer that they must call or email the Service Desk for support. - The On‐site Support Technician is responsible for morning and afternoon check‐ins with the Comptroller’s front office admins. - Mo...