Barista Shift Lead **No Nights-No Weekends**
Lori's Gifts · Oak Lawn, Illinois, US
Description Barista Shift Lead Overview The role of a barista shift leader extends beyond just making coffee. At Lori’s Recharged, you will provide a trusted...
Job description
Description Barista Shift Lead: Overview: The role of a barista shift leader extends beyond just making coffee. At Lori’s Recharged, you will provide a trusted place for joy and support when people need it most. You will provide products and services that nurture, inspire, and comfort. As a Barista shift lead in our Recharged coffee shops, you will be responsible for providing excellent customer service and engaging from the heart while creating and serving delicious beverages. Shift leads are generally responsible for coaching barista team member throughout the sift to execute Lori’s brand standards. You will set goals, assign job duties, and motivate others. Key Responsibilities: Note: This summary is not exhaustive and may be adjusted to meet operational needs in compliance with the Americans with Disabilities Act (ADA). Qualifications: - Provide excellent customer service by practicing GUEST standards (Greet, Understand, Educate, Suggest, and Thank) and ensure baristas understand and practice these standards - Take guest orders and process payments using the point of sale (POS) - Prepare and serve a variety of hot and cold beverages, such as coffee, tea, and smoothies and ensur...