(Senior) Account Manager, Managed Clients

Job description

At Testronic, client relationships are at the core of our success. We partner with the world’s leading gaming, entertainment, and technology companies to deliver exceptional Quality Assurance, Localization and Compliance services. We are looking for a dedicated and personable Account Manager to join our Sales team. As a core member of our sales team, this role serves as the main point of contact for a portfolio of clients, ensuring their needs are met, relationships are nurtured, and opportunities for growth are proactively explored and pursued. Testronic Account Managers will have strong communication skills, attention to detail, and a passion for building long-term client partnerships, with an ability to turn excellent customer service into commercial growth for both the client and Testronic. Key Responsibilities: - Act as the primary point of contact for assigned Managed Clients, handling inquiries and addressing needs with a client-first approach. - Develop strategic account plans to lead the upsell, cross-sell, and renewal opportunities within accounts to achieve sales targets and create growth, supported by the wider Sales team. - Identify, foster and strengthen relationships...