Customer Support Specialist - Dutch Market

Job description

We're at a pivotal moment for both Tibber and the planet. When joining Tibber, you won’t just help scale a forward-thinking tech company – you’ll contribute to a real shift in how people consume electricity. With millions of smart devices connected to the Tibber platform (like electric vehicles and smart thermostats), we have one of the most unique energy trading portfolios on the market. We’re looking for a Customer Support Specialist to join us in making the energy transition happen – maybe that’s you? Job Mission 🚀: Do you get positive energy from providing service and advice in sustainability? Do you thrive in a fast-paced and dynamic environment and have little problem with change? As a Customer Support Specialist at Tibber, you will play a central role in providing exceptional service and support to our customers while contributing to our mission to revolutionise the energy industry. What you'll do ✅: Engagement: Building strong and lasting relationships with Tibber customers by delivering world-class customer service across multiple channels. Problem solving: Research and resolve customer questions, concerns and issues quickly and effectively, ensuring a positive customer ex...