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Agente de Call Center - Call Center Agent

UPS · Lisbon, PT

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortu...

Job description

Before you apply to a job, select your language preference from the options available at the top right of this page. Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. Job Description: You are the new point of contact for our current and potential customers. The telephone agent will manage our customers' telephone calls, providing accurate information. It will professionally resolve any incident presented within the guidelines provided and will offer new UPS products whenever requested, as well as attract new customers. Interested should attach an updated CV in English. What would your day-to-day life be like? - Answering customer phone calls. - Provide customers with accurate and complete information. - Understand, establish and professionally resolve any incident presented, adapting to the...