NOC (Network Operations Center) Technician
Globus family of brands · US
LOCATION: Denver, CO (Hybrid in office 2 days a week required) ABOUT GLOBUS FAMILY OF BRANDS With 95+ years in travel, the award-winning Globus family of bra...
Job description
LOCATION: Denver, CO (Hybrid in office 2 days a week required) ABOUT GLOBUS FAMILY OF BRANDS: With 95+ years in travel, the award-winning Globus family of brands – consisting of Globus, Cosmos, and Avalon Waterways – creates vacations that offer travelers culture-rich experiences featuring must-see sights, the stories behind the scenes and countless joy-filled memories in more than 70 countries on six continents across the globe. With equal measures vision and hard work; team collaboration and commitment; adaptability, honesty, and integrity as well as a genuine love for all-things-travel, the Globus family of brands – a leader in international travel – now offers unparalleled, perfectly planned tours; inventive, inspiring cruises and modern, independent vacation packages to millions of travelers. Travel and/or in-office presence may be required at times. Generous benefit package including travel benefits and retirement. THE ROLE: Responsible for carrying out monitoring operations for servers, network and telecommunication connectivity in data centers and other organizations. Monitor tickets within ITSM Ticketing System (ServiceNow) providing support and escalating when needed. Whe...