Assistant Site Manager Hourly

Job description

The Assistant Site Manager focuses on team supervision, service execution, daily coordination, and customer satisfaction. This role is a critical steppingstone in the operations career path developing leadership talent and building readiness for future site management. This role supports car wash operations, contributing to efficient daily operations and team supervision in either service area. This role is non-exempt (hourly) in alignment with FLSA standards. Classification will reflect the scope of managerial responsibilities and decision-making authority. Essential Functions (Other Duties as Assigned) Team Support & Shift Leadership: - Supervise and coordinate frontline team members during assigned shifts to ensure smooth operations - Model and reinforce expected service behaviors, team communication, and adherence to brand standards - Provide coaching, real-time feedback, and recognition to team members to support performance - Assist Site Manager in onboarding and training new team members - Support a “One Team” Spotless Brand culture by modeling teamwork, ensuring alignment with standards, and helping the team adapt through operational change Customer Service: - Serve as an e...