Ticket Office Event Day Staff

Job description

Job DetailsJob Location: Kraft Sports and Entertainment - Foxborough, MA 02035Position Type: Part TimeEducation Level: High School Diploma or EquivalentSalary Range: $15.00 - $20.00 HourlyJob Category: SalesSUMMARY: This position will support and assist the Ticket Office with the game day ticket office operations. Staff member should have outstanding interpersonal skills, operate with the highest integrity and have strict attention to detail. DUTIES AND RESPONSIBILITIES: Event days with strong focus on customer interaction and service Customer Service: Assist customers with lost tickets and other customer service related issues Sales: sell tickets on Ticketmaster Host and/or Archtics Systems during event walk-up Will Call: Distribute will call and troubleshoot/manage customer expectations when issues arise Mobile Ticketing Gate Support: assist guests with any mobile ticketing issues at stadium entrances Understand all aspects of Ticket Office policies Provide positive, friendly, and timely service to all guests Ability to work evenings and weekends Year round event opportunities: Potential for office hours during our busy times of the year Special projects and assignments as busine...