Data Analytics & CRM Specialist | Cleveland Browns

Job description

THE CLEVELAND BROWNS AND LEGENDS GLOBAL: The Cleveland Browns and Legends have an expansive partnership to support all aspects of the New Huntington Bank Field project including market analysis, product design and development, data and analytics strategy, and holistic revenue generation across partnerships, ticketing and suites sales. Legends is proud to support and represent the Browns during this historic moment in Northeast Ohio. THE ROLE: The CRM Specialist will work as a member of the Data & Analytics team to help drive data strategy and actionable insights throughout the project. This critical role will be focused on the implementation, automation, maintenance, and innovation of the Microsoft Dynamics CRM system as it relates to Ticketing, Corporate Partnerships, Business-to-Business sales and general reporting. Additionally, this role will aid in the creation of digital marketing campaigns, sales pipeline management, audience segmentation, A/B testing and reporting. ESSENTIAL DUTES AND RESPONSIBILITIES: - Act as the subject matter expert and first line of support for the business processes and day-to-day operation of the Dynamics CRM system - Responsible for training sales &...