Server
Charlestowne Hotels · Racine, Wisconsin, US
JOB SUMMARY The restaurant server will interact with all guests and ensure they have a memorable experience from start to finish when dining at the restauran...
Job description
JOB SUMMARY: The restaurant server will interact with all guests and ensure they have a memorable experience from start to finish when dining at the restaurant. Responsibilities include taking orders, delivering food and beverages, ensuring satisfaction, and maintaining a clean and organized dining area. PRIMARY PRINCIPAL RESPONSIBILITIES: - Greet all customers warmly and with appropriate greetings. - Adhere to grooming and appearance standards. - Prepare dining tables for service, laying out napkins and utensils, making sure the condiments are refilled, performing all other preparations and side-work tasks. - Take guest food and beverage orders accurately. - Knowledge of current menu choices, specialties and menu deviations. - Handle table assignments, seating customers, food and drink suggestions, and communicating customer needs to the cooks. - Ensuring a memorable dining experience. - Quickly resolve any issues that may arise. - Properly open and pour wine tableside. - Accurately record revenue and accept cash, credit card, room charges and direct billing payments. - Maintain confidentiality of proprietary information and protect company assets. - Perform basic cleaning tasks a...