Service Administrator

Job description

We are looking for a talented Service Administrator for our Distribution business in Indianapolis, IN. In this role, you will make an impact in the following ways: - Serve as the primary point of contact with customers by phone, email, and face-to-face interactions at the branch, developing positive relationships with key customers. - Identify customer’s needs, gather pertinent information, provide quotes, develop claims, prepares repair plans and provide status updates to customers on repair work. - Review/create work orders to ensure accuracy for invoicing and warranty. - Other administrative task on a need-by-need basis. To be successful in this role you will need the following: Compensation and Benefits Base: Salary rate commensurate with experience. Additional benefits vary between locations and include options such as our 401(k) Retirement Savings Plan, Cash Balance Pension Plan, Medical/Dental/Life Insurance, Health Savings Account, Domestic Partners Coverage and a full complement of personal and professional benefits. Values differences - Recognizing the value that different perspectives and cultures bring to an organization. - Excellent customer service skills and the abil...