Front Desk Greeter
The Fedcap Group · New York City, New York, US
JOB SUMMARY The Front Desk Representative manages the front desk daily operations and as the first point of contact, plays a key role in creating a positive...
Job description
JOB SUMMARY: The Front Desk Representative manages the front desk daily operations and as the first point of contact, plays a key role in creating a positive first impression on our guests. Must be able to work from the Main location (Queens) and the Branch location (Midtown East) $20.50 per hour RESPONSIBILITIES: - Manage and direct incoming calls. - Welcome visitors and staff. Check in prospects with appointments. Make/change/manage appointments. - Provide information about the school, locations, addresses, and hours of operation. - Ensure that prospective students are provided with expeditious and professional service. - Direct students and visitors to the appropriate office or location. - Coordinate with the facilities team to ensure the lobby area is clean and neat. - Perform clerical duties such as data entry, filing, photocopying and scanning. - Maintain logs. - Collaborate with other departments to support student success. - Run daily reports using Salesforce, Excel and other platforms. - Ensure that the area has all the needed supplies and materials and that the equipment is working properly. - Sort and distribute daily mail and handle outgoing mail. - Update appointment s...