Sr. Manager, Billing and Accounts Receivable

Job description

Job Description: Position Summary: The Senior Manager of Billing & Accounts Receivable is responsible for leading the end-to-end billing, collections, cash application, and credit management functions. This role ensures accurate and timely invoicing, optimizes cash flow, minimizes bad debt risk, and drives operational excellence across the order-to-cash (O2C) cycle. The ideal candidate combines strong leadership, process rigor, and analytical insight to improve performance and scale operations. Responsibilities: Billing & Invoicing Operations - Oversee the preparation and delivery of accurate, timely invoices in accordance with customer contracts and company policies - Ensure compliance with revenue recognition and billing requirements - Continuously evaluate and improve billing processes, systems, and controls Accounts Receivable & Collections: - Lead collections strategy and execution to ensure timely cash receipts and reduction of past-due balances - Monitor AR aging, DSO (Days Sales Outstanding), and other key performance metrics - Drive proactive outreach on delinquent accounts and manage escalation processes - Collaborate with internal stakeholders to resolve disputes impacti...