Financial Center Manager

Job description

Position Summary: The Financial Center Manager (FCM) leads a team of Associates and is accountable for daily Financial Center operations including oversight of functions that service the Teller line, day-to-day policy and procedure adherence, and improvement of Financial Center performance, specifically the growth of deposits, loans, and referrals to other bank partners. The FCM drives branch performance results through strong personal sales performance and direction of the entire branch team to meet and exceed sales and quality service goals. Essential Duties & Responsibilities: - Drive Financial Center and Market profitability by encouraging day-to-day service and sales activity compliance with policy standards for customer and operational excellence, meet regulatory compliance requirements, and motivate and coach staff toward achievement of sales goals and Financial Center balance sheet growth using bank product knowledge expertise. - Maintain appropriate staff levels based on daily operational needs; provide oversight on all operational activities including transaction accuracy and execution of operational leadership tasks. - Maintain efficient administration of daily operation...