Customer Service and Onboarding Advisor

Job description

Company Outline Job Title: Customer Service & Onboarding Advisor Location: Hybrid / Birmingham - 1 Day in Office Per Week Salary: Competitive (DoE): Contract Type: Permanent, Full-Time: What We Can Offer You: 25 Days Annual Leave (Pro-Rata for Part-time and Fixed-Term Roles), Additional Holiday Purchase, Hybrid Working, Performance-Related Bonus, Life Assurance, Vitality Private Healthcare, Subsidised Gym Memberships, Cycle to Work scheme, Discount Vouchers and Access to Wellbeing Resources Why do we want you?: Do you enjoy solving problems and supporting people as they get to grips with online tools? At International Compliance Association (part of Wilmington plc) you’ll help customers settle in smoothly with our learning platform. You’ll walk them through first logins, help them find their way around, and answer the everyday technical questions that pop up. You’ll also play an important part in keeping our onboarding steps and learning content accurate and up to date. If you enjoy a hands‑on role where you can put your people and tech skills to good use, we'd love to hear from you! Please note: To complete your application, you will be redirected to Wilmington plc’s career site....