Manager, Sales Operations

Job description

Purpose of this Position: The Manager of Sales Operations provides strategic leadership and direction for the Sales Operations Specialists and Contract Analysts teams in partnership with the Manager of Strategic Accounts and National Sales Manager. This role ensures that sales processes, proposal creation, contract management, and system tools operate in alignment of overall strategy with efficiency, compliance, and accuracy to support revenue growth and customer satisfaction. The Manager plays a key role in driving continuous improvement, shaping sales strategy, participating in Pricing Committee and Product release discussions, and aligning operational excellence with organizational sales goals. By fostering collaboration across Sales, Legal, Product, Accounting, and Operations, the Manager ensures the sales organization is fully equipped to respond to customer and team needs with speed, accuracy, and professionalism. Essential Duties and Responsibilities: Leadership & Team Development - Lead, mentor, and develop the Sales Operations Specialist and Contract Analyst teams to ensure high performance, engagement, and professional growth. - Establish clear goals, departmental metrics...