Director of Digital Properties

Job description

Description Position Overview: The Director of Digital Properties leads the strategy, development, and ongoing optimization of Seattle Symphony’s digital ecosystem, including the organization’s website, Tessitura integrations, and other audience-facing digital platforms. This role ensures that Seattle Symphony and Benaroya Hall’s digital properties support ticket sales, fundraising initiatives, education and community engagement programs, and institutional storytelling while delivering an intuitive and high-performing user experience. The Director serves as the organization’s digital product owner, guiding the evolution of digital platforms through technical expertise, data-informed decision making, and collaboration with internal stakeholders and external development partners. The Director also serves as the organization’s lead subject matter expert on the digital infrastructure connecting the website, ecommerce environment, and Tessitura CRM. While embedded within Marketing & Communications, the role works across the organization, partnering with Development, Education & Community Engagement and Artistic teams to ensure digital platforms support ticketing, fundraising, learning p...