Order Management Specialist

Job description

Order Management Specialist (Manufacturing / SAP) Location: Houston, TX 77064 Job Type: Full time Schedule: Mon-Frid Job Summary: The Order Management Specialist is responsible for managing and coordinating repair and service work orders within a manufacturing environment. This role ensures accurate order creation in SAP, supports production workflow, and provides timely updates to customers and internal teams to maintain efficient operations and on-time delivery. Qualifications: - Create, enter, and manage work orders in SAP for incoming repair and service requests - Review work order details for accuracy, including part numbers, serial numbers, and service requirements - Coordinate work order flow through production, repair, and quality departments - Monitor order progress and update status in SAP throughout the repair lifecycle - Communicate with customers regarding order status, turnaround times, and any issues or delays - Collaborate with production, materials, and quality teams to ensure timely completion of work orders - Track priorities, expedite urgent jobs, and resolve workflow bottlenecks - Maintain accurate documentation and ensure compliance with company processes and...