Customer Success Specialist | Fully Remote US

Job description

Company Description Hirevue is where hiring happens – transforming the way organizations discover, engage, and hire the best talent. Connecting companies and candidates anytime, anywhere, Hirevue’s end-to-end hiring platform features video interviewing, assessments and conversational AI. The industry leader in science backed, modern hiring solutions powered by ethical AI, Hirevue has hosted more than 70 million video interviews and 200 million chat-based candidate engagements for over 1200 pioneering customers around the globe. Job Description: The Customer Success Specialist is a newly created role built around a simple idea: our customers deserve a dedicated expert who teaches, engages, and advocates for them — proactively, not reactively. This is not a support or service delivery role. This person focuses on what comes after implementation: driving adoption, deepening product value, and building the kind of relationships that make customers genuinely successful long-term . This person will own our customer enablement function from the ground up, serve as a direct point of contact across our broader customer base, and support the strategic programs that keep our most important cu...