CUSTOMER SERVICE SUPERVISOR

Job description

Overview Sonny's Enterprises is the world's largest manufacturer of conveyorized car wash equipment, parts, and supplies. We are the industry leader, recognized and awarded by the International Car Wash Association for innovating new technologies to advance the industry with products proudly designed and built in the USA. Our culture thrives on finding new and better ways to accelerate what’s next. We embrace change and the opportunity it produces to maximize the potential of our most valuable resource — our PEOPLE! We invite you to explore our opportunities and grow your career with us. The Customer Service Supervisor is responsible for supervising a staff of customer service representatives and ensures the delivery of excellent customer service so that customers are retained, satisfied and that their needs are fulfilled. Works closely with customer service representatives, customers, and other team members to ensure customer satisfaction and promote loyalty. Responsible for working with the Customer Service Manager in designing and implementing improved processes or operational policies. This is an on-site position in Tamarac, FL. Responsibilities: · • Supervise the staff of cust...