Front Desk Receptionist - Physical Therapy

Job description

Job DetailsLevel: EntryJob Location: RO Egg Harbor Township - Egg Harbor Township, NJ 08234Position Type: Full TimeEducation Level: High SchoolTravel Percentage: Up to 25%Job Shift: Day ShiftJob Summary: The Physical Therapy Front Desk Receptionist greets, instructs, directs and schedules patients and visitors. This individual verifies insurance benefit for all PT/OT appointments and ensures all visits are properly authorized. This individual serves as liaison between patient and PT/OT Staff. Key Accountabilities: Increased patient satisfaction, co-pay collection, referral capture, time stamping accuracy, accuracy in demographic and insurance capture, time management (attendance and overtime), chart prep for insurance, co-pay and referral, cross training to assist in other areas Essential Duties: Greets patients and visitors in a prompt, courteous, and helpful manner. Checks in patients, verifies and updates demographic and insurance information in eCW. Update the eCW system on patients’ arrival and referral information. Utilizes eCW to enter co-payments and notes to the Business Office. Checks out and makes patient follow-up appointment with Physical Therapy Provider. Handles dire...