Technical Team Manager

Job description

Technical Team Manager Department: Claims Management: Employment Type: Permanent - Full Time Location: Home United Kingdom: Reporting To: Graham Shord: Description: Division: Davies Property Claims: Department: Team MCL Location: Home‑Based Reporting to: Head of Operations, MCL You’ll be the driving force behind a high‑performing team of field‑based adjusters, elevating technical excellence and delivering an exceptional customer experience across High Net Worth, Major Loss, and complex claims. This is a leadership role with real influence — shaping standards, guiding adjusters, and ensuring our service stands out in the market. What will your day look like: Knowledge and Abilities: You’ll be the technical backbone of the MCL team — the person adjusters rely on, clients trust, and the business looks to for quality, consistency, and leadership. If you thrive in a fast‑moving environment and love shaping high‑performing teams, this role gives you the platform to make a real impact. Benefits: Career & Purpose: - Davies Innovation Lab - Leadership training programme - Funding for professional qualifications - Thrive at Davies; learning opportunities Environmental & Social: - The Davies...