Hospitality Supervisor - Full Time - Harrah's Gulf Coast

Job description

Job Summary: The Hospitality Supervisor is responsible for supervising the daily operations of the Spa/Salon, Gift shop and EVS. Essential Duties and Responsibilities include the following; other duties may be assigned, as necessary. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications: - Creates a professional, fun, enjoyable environment - Participates in interviews with department manager - Effectively handles guest complaints - Manages adequate staffing levels to meet business demands - Trains, supervises and motives employees - Ensures employees work as a team; addresses complaints or interpersonal issues - Recognizes and rewards individual and team performance - Inspects team members work - Completes property safety inspections - Makes sure staff is properly and timely trained and equipped to perform their jobs - Supports EVS when needed - Keeps accurate and up-to-date employee records; conducts 1x1’...