Security Officer (Full Time)

Job description

Responsibilities: - Participates in all casino security operations including gaming and non-gaming aspects. - Acts as the representative of the Security Director in relations with guests and other team members. - Motivates, guides, and supports team members in the proper discharge of their duties. - Ensures all team members adhere to company policies as delineated in the Team Member Handbook. - Assures highest standards of guest service are met at all times. - Remains aware of all aspects of casino operations and attentive to any area that might need intervention or assistance. - In coordination with the Security Supervisor, responds to, and resolves, any guest issues including violations of law or regulation. - In coordination with the Security Supervisor, responds to, and resolves, any guest issues relating to any failure or any perceived failure to deliver premium customer service. - In coordination with the Security Supervisor, provides or arranges for assistance to any team member in any department who may need it. - Remains knowledgeable about all company marketing and promotional efforts and communicates the pertinent information to guests. - Enthusiastically interacts with...