Director, Transition & Transformation

Job description

Job Title Director, Transition & Transformation Job Description Summary: The Overall Transition Program Lead – AMER is responsible for managing and leading the assigned projects through the transition and/or transformation phases starting as early as strategy planning and extending through to, and beyond, service implementation and evolution to steady state operations across Americas. This role will require a proactive leader with exceptional project management skills to ensure smooth transitions, minimize disruptions and maximize efficiency in operational processes. The ideal candidate will have a strong background in change management, excellent communication skills and a passion for driving success through effective transitions. The Program Lead successfully executes and delivers programs and projects to enable new business and key strategic initiatives. Supports process development, program improvement and quality initiatives for existing accounts. Job Description Our Core Values: Driven: We celebrate determination in pursuit of excellence. Resilient: We navigate uncertainty with courage and adapt to deliver impactful outcomes. Inclusive: We value curiosity and collaboration. W...