Specialist Customer Service with Hungarian
Worldline · Warsaw, Mazovia, PL
This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people...
Job description
This is Worldline We are the innovators at the heart of the payments technology industry, shaping how the world pays and gets paid. The solutions our people build today power the growth of millions of businesses tomorrow. From your local coffee shop to unicorns and international banks. From San Francisco to Auckland. We are in every corner of the world, in every part of commerce. And just as we help our customers accelerate their business, we are committed to helping our people accelerate their careers. Together, we shape the evolution. Objective: - Be the first point of contact for responsibility for customers after sales requests as with end-to-end responsibility (Level 1 and Level 2 Support). - Handle and ensure complete end-to-end merchant onboarding and amendment process for all type of customers and is also involved in pre-sales activities to ensure correct and efficient setup of new onboardings. Activity: And Any Other Channels: - You provide telephone and email support for customer service, including financial queries - You answer product questions and provide answers to basic technical questions - You independently process all kinds of requests from our customers, partners...