Global Adoption Team Manager

Job description

Job Requisition ID # 26WD96863: Position Overview: The Global Adoption Team Manager will lead a global team of Customer Adoption Specialists focused on driving commercial adoption of Informed Design within strategically important accounts. This role is accountable for guiding customers from early engagement to sustained, scalable usage that delivers measurable business value. This role requires an experienced people leader with a strong background in customer success and enterprise adoption. The successful candidate will be skilled at leading globally distributed teams, elevating performance through coaching and clarity, and partnering closely with cross-functional leaders to ensure coordinated execution. Core Competencies: Strategic thinking with operational rigor: Global team leadership and talent development Enterprise stakeholder management: Commercial acumen and value articulation: Executive communication and storytelling: Cross-functional collaboration and influence: Responsibilities: 1. Global Team Leadership & Development Lead, coach, and develop a global team of Customer Adoption Specialists across multiple regions and time zones Establish clear performance expectations al...