IT System Administrator (m/f/d)

Job description

Job Description We are looking for an IT System Administrator to operate the internal IT landscape across multiple locations. This role combines hands-on system administration with operational ownership, security responsibility, and continuous improvement of IT services. Your tasks: IT Operations & Infrastructure - Administer and support Microsoft 365 services (Teams, Exchange, SharePoint, OneDrive) - Manage identity, access, and user lifecycle using Azure AD (Entra ID) - Configure, deploy, and manage Windows and macOS devices using Microsoft Intune MDM - Operate and maintain on-prem and virtualized environments (VMware / ESXi) - Maintain local network infrastructure including switches and wireless LAN controllers End-User Support & Service Management: - Own and operate the IT service desk using Jira Service Management - Provide first- and second-level support with a strong focus on service quality - Ensure timely incident resolution and clear communication with users Security & Compliance: - Operate endpoint protection, email security, and firewall solutions - Ensure secure onboarding and offboarding processes in cooperation with HR - Maintain IT practices aligned with GDPR and in...