Customer Operations & Support Specialist - Order Entry

Job description

Work Schedule Standard (Mon-Fri) Environmental Conditions: Office Job Description: Position Summary: Responsible for establishing and maintaining positive, successful relationships with customers on behalf of the company by taking complete responsibility for each customer interaction for order processing . As an Order Entry Specialist , you will process orders to meet company performance metrics. You will participate in continuous improvement initiatives while maintaining high standards of accuracy and service quality. The position includes a variety of tasks working in close collaboration with our commercial partners and customers by taking ownership and accountability. This role offers the opportunity to contribute to the success of a leader in scientific services while developing your career in a collaborative environment Please be aware, this role location is officially based on Benton Lane. Key Responsibilities/ requirements: Excellent interpersonal skills both written and verbal. To include digital literacy, exceptional detail orientation, strong follow up, and ability to solve problems Ability to work with minimum supervision while maintaining accuracy Strong attention to de...