Part time Retail Office Associate

Job description

Your Next Opportunity Starts at the Front of the Store Ready to kick-start your career and be the person who keeps everything running smoothly? As a Retail Office Associate, you’ll help process customer-financed contracts, keep records organized and accurate, and support customers by resolving questions and concerns with professionalism and care. This is a great entry-level opportunity for someone who enjoys helping people, staying organized, and wants to grow in customer service and account management. Qualifications: Responsibilities: - Previous experience in customer service (retail or call center preferred) - Strong phone etiquette and active listening skills - Proficiency in Microsoft Word, Excel, and PowerPoint - Ability to multi-task, stay organized, and work with urgency - Confident problem-solving and interpersonal communication skills - A high school diploma or GED - Greet and assist guests in a professional, welcoming manner - Open and manage new guest accounts; explain products and services - Process customer transactions in person and over the phone - Follow up with customers regarding their financed accounts - Resolve concerns, answer questions, and direct inquiries a...