Help Desk Analyst (Fort Lauderdale, FL)

Job description

Overview Join us and make a co-worker’s day by providing guru tech support! World Travel Holdings is seeking a Help Desk Analyst to join the Technical Support team in our Fort Lauderdale, Florida office. This is a role for End User Support focused on Lauderdale. Resolving issues reported through our Ticketing System and keeping our organization’s technology running smoothly. The ideal candidate’s goals and expectations can be categorized into four main areas: technical skills, customer service skills, personal development, and process adherence. About World Travel Holdings World Travel Holdings is the nation’s largest cruise agency and award-winning leisure travel company with a portfolio of nearly 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes, and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands, and prominent corporations. The company also operates a top-rated travel agency franchise and is consistently recognized as an industry leade...