Customer Retention Manager

Job description

Arona Home Essentials has a long legacy as an industry leader, with continued growth regardless of the economy. We are built on a foundation of excellence, customer focus, quality products and services. We operate over 50 stores in Iowa, Nebraska, Texas, Illinois, Michigan, Florida, Colorado, Kentucky, Indiana, Missouri, New York, Pennsylvania, and Puerto Rico. We are currently looking to hire a Customer Retention Manager. Responsibilities: Requirements: Customer Retention Manager must have a satisfactory MVR (driving record), D.O.T. physical/certification, a valid Driver’s License and comply with the Arona Home Essentials Driver Qualification Policy. Customer Retention Manager must pass a pre-employment drug screening and criminal background investigation. - Paid time off including vacation days, personal days and holidays - Unlimited Bonus & Commission opportunities paid monthly - Company paid Life Insurance and Long-Term Disability Insurance - Medical, Dental, Vision, Life Insurance and Short-Term Disability - 401(k) with a company match - Ongoing training and development - Immediate contact of all customers who have not renewed their lease agreement(s) - Maintain updated accura...