Accounts Receivable/Collections Specialist

Job description

Job DetailsLevel: ExperiencedJob Location: Irvine/CA - McKinley Equipment Corp - Irvine, CA 92614Position Type: Full TimeEducation Level: High SchoolSalary Range: $28.00 - $32.00 HourlyTravel Percentage: NoneJob Shift: DayJob Category: Accounting Monitor and manage the accounts receivable ledger for service and parts customers to ensure payments are received on time Contact customers via phone first, then email, then mail or other third party software applications Research and resolve payment discrepancies or disputes in a professional manner Generate and send duplicate invoices to customers if necessary Maintain records of collection activities, payment promises and customer interactions Coordinate with internal departments to resolve billing and account issues Learn over time some technical issues to accurately discern warranty covered work from customer charges Drive resolution on billing and payment problems by troubleshooting issues and collaborating with the team to find quick and efficient solutions Prepare aging reports and analyze account trends for management review Recommend accounts for escalation, payment plans, or write-offs when necessary Maintain/update payment term...