Coordination Manager - Marketing

Job description

Phoenix enables digital transformation in the workplace, helping UK organisations innovate with modern cloud, data, AI, security, and collaboration solutions. We are now seeking a Marketing Coordination Manager to oversee the operational, administrative, and coordination-focused areas of our marketing function. This role ensures the smooth execution of marketing activity by managing leads, inboxes, MDF processes, event logistics, and by providing leadership and support to the Marketing Coordination Team. This is a key role that underpins the effectiveness of our marketing operations and contributes directly to the wider business. What will you be doing?: Lead management & marketing processes: You’ll oversee the addition, assignment, and tracking of leads, ensuring efficient processes and strong collaboration with the sales team to support timely follow‑up and conversion. Inbox management & communication: You’ll manage marketing inboxes to ensure enquiries are handled promptly, coordinating with internal teams and maintaining high communication standards. MDF processes & portals: You’ll take ownership of MDF claims, invoices, and portal activity—ensuring compliance with partner requ...