Patient Service Assistance

Job description

PRIMARY PURPOSE OF THE ROLE: - To provide support to the nursing staff in the dialysis clinic by performing non-clinical duties relating to direct and indirect patient care. - Functions as a team member, promoting the values, missions and goals of the clinic and company, constantly working towards their achievement. Key Responsibilities: Competencies (attitude, skills, typical qualifications & experience) Essential: Desirable: - Protects the rights of patients by adhering to Privacy Principles and providing an excellent standard of care. - Ensures cleanliness and neatness of patient’s environment and stock room - Ensures cleaning of the Isolation rooms is done when required. - Cleans exterior of dialysis machines, patient chairs and over-bed tables as per policy and procedures - Assists with basic food preparation and delivery of nutritional requirements to patients as well as assists with meal ordering - Serves, distributes and collects patient / visitors’ meals and refreshments - Arranges patient transport from Dialysis treatment - Attends to the re-stocking of consumables in the stock room and trolley/s as required for daily operation of the clinic - Monitors consumable stores a...