Part-Time Guest Service Agent | DoubleTree by Hilton DFW North | Irving, TX

Job description

In addition to spreading joy, you’ll ensure all guests receive excellent service from check-in to check-out. A lot goes into creating a perfect hotel stay, and you’ll play a huge role in making that happen. We’re looking for someone ready to OWN the front desk . This is a part-time position offering 16–24 hours per week , with availability required 2–3 days per week . Most shifts will be PM , with some AM shifts based on availability . Each shift is a full 8-hour workday . Qualifications: - Deliver a refined and personalized guest experience from check-in to check-out - Maintain a gracious, composed, and professional demeanor in a fast-paced environment - Anticipate guest needs and provide thoughtful recommendations on local dining, entertainment, and cultural experiences - Accurately and discreetly manage transactions and guest accounts - Utilize property management systems and technology with efficiency and precision - Handle guest inquiries and concerns with care, discretion, and a solutions-oriented approach - High School diploma or equivalent required; hospitality experience preferred (3–6 months or more) - Exceptional interpersonal and communication skills - A natural ability...