Central Operations Back Office Administrator

Job description

Talent, Support, Success. . About the Role: FBD is Ireland’s largest homegrown insurer, supporting consumers, farmers, and businesses nationwide for over 50 years. With a local network of 34 branches and a commitment to genuine customer service, we are uniquely positioned to meet our customers’ needs. As an Irish-owned company, we take pride in fostering an inclusive environment, evidenced by our Gold Accreditation from Investors in Diversity (IiD) through the Irish Centre for Diversity. Our culture values work-life balance and creates a friendly atmosphere where our people can thrive, feel valued and contribute to achieving FBD’s strategic goals. Reporting to the Team Leader, this role is required to perform the necessary activities in the Central Operations area at FBD Head Office assisting in a wide range of general business functions. Job Responsibilities: - Processing of customer documentation and requests. - Policy Cancellations and suspensions. - Assisting and resolving customer queries. - Administration for claims department - Quotes for specialized products. - Liaising with various areas of the business. - Ensuring internal controls are applied appropriately. - Supporting...