Supervisor - Aelia - Luton Airport

Job description

Do you love the buzz of the airport? Enjoy working in a dynamic retail environment, where no two days are the same? If so, we have just the opportunity for you… This role is for our Aelia store situated in the departure lounge of London Luton Airport; we are currently looking for energetic, enthusiastic new members to join the team that have a passion for excellence, teamwork and world class customer service. Hours : 37.5 hours, across 5 days Benefits: SimplyHealth Cash Plan, Retail Trust, life insurance, on-site parking, up to 25% in-store discounts Job purpose: Outstanding service is the heart of our business, our aim is for customers who enter our stores, be greeted by a friendly team of Sales Advisors, who can offer expert help and advice. As a Supervisor your primary role will be to manage, lead and inspire your team to deliver high standards of customer service, enabling them to increase sales and deliver consistently high standards of customer satisfaction. Key responsibilities: - To deliver customer service in line with OSCAR Service standards - To generate ideas for driving the business and the team forward - To develop a motivated and empowered team through a positive man...