Manager, Credit and Collections

Job description

Job Description Job Description: This position is a key, leadership role within the finance team, responsible for overseeing all components of the client's credit and collections life cycle. This role is highly hands-on and facilitative; one that requires a combination of detailed analysis, team leadership, and a willingness to play an active, internal and client-facing role in managing the firm's accounts receivable. This role reports to the Senior Director, Credit and Collections and has fiduciary responsibility for the health of the company's receivables. Main Responsibilities: 60% Collections & Accounts Receivable Management 5% Team Leadership & Development (future) 10% Client Credit & Risk Management 20% Reporting & Reconciliation 5% Process Improvement - Manage the day-to-day operations of the collections team to ensure timely collection of accounts receivable. - Serve as the primary escalation point for all complex client inquiries, payment disputes, and negotiations with delinquent accounts. - Partner with cross-functional internal groups (Brand, Investment) to educate teams on best practices and resolve client billing issues. - Proactively review receivables to identify an...