Hospitality EPOS Tech Implementer / Trainer (Perfect for Ex Assistant Managers)

Job description

nGeneration provide IT Services and Solutions to the Hospitality, Leisure, and Retail Industry; further information can be found at www.nGeneration.co.uk . Our ‘Brand-New’ Head Office is located at Vaughan Park, Sedgley Road East, Dudley, DY4 7UJ. You will be fully responsible and accountable for the objectives and responsibilities as detailed in this Job Description whilst working in line with company working processes, procedures and working practices. Key Objectives: The Implementer role is responsible for the implementation of customers IT and EPoS systems as well as coaching and training of the end users, in line with multi customer business-as-usual activity involving installs, This role also includes a Company Car! moves and changes (IMAC) and or customer project rollouts. Summary of Main Responsibilities and Activities - Conduct thorough preparation checks prior to attending sites. - Attend customer sites in line with your schedule of works to conduct implementation services. - Conduct system coaching and training in line with the specification of the customer IT solutions. - Provide Go Live Support to the management and staff of the site. - Act as co-ordinator of all third...