Project Manager

Job description

Project Manager – Professional Services This role is responsible for managing complex, client‑facing implementation projects from initiation through completion. The Project Manager works closely with customers, internal implementation teams, and delivery leadership to ensure projects are delivered on schedule, within scope, and on budget, while maintaining a high level of customer satisfaction. The Project Manager is a member of the Project Management Organization and reports to the Director of Delivery. What will be your impact?: Serve as the primary point of contact for customers during software implementation projects, managing the overall customer relationship. Partner closely with customer Project Managers to drive successful project outcomes. Develop, maintain, and execute detailed project plans, schedules, and resource plans. Proactively manage project scope, schedule, risks, issues, and dependencies. Consistently manage customer expectations and ensure delivery of high‑quality service. Ensure projects adhere to established project management standards, methodologies, and processes. Lead and motivate cross‑functional implementation teams, ensuring team members are effectivel...