Ticket Writer - Part Time (Tropicana Atlantic City )

Job description

ESSENTIAL JOB FUNCTION: Provide a top tier level of customer service that encourages customers to come back repeatedly Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and the Gaming Control Board Become familiar with our betting options and be able to strike up conversations with customers regarding those options Work to resolve customer disputes/complaints and escalate to direct supervisor when needed Be a positive team member and work collaboratively with other team members and your leadership team Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and standards Other duties as assigned: $15.92 per hour QUALIFICATIONS: Must be 21+ years of age or older Must have basic computer knowledge (Email, MS Excel, internet, etc.) Show me the money! Must have a minimum of 1 years of cash handling experience in a work setting H.S. Diploma, GED, or equivalent preferred Successfully pass a background check: Able to obtain a gaming license from the Department of Gaming and other jurisdictions where deemed necessary High level of customer service: Ability to work a flexible schedule: nights, weekends, an...