Specialist-Registration I

Job description

Schedule: Monday–Friday, 8:00 a.m. – 4:30 p.m. Location: North MOB (Carmel): Position Summary: This role supports patient access and administrative functions by ensuring accurate scheduling, registration, and financial documentation. The position plays a key role in facilitating patient flow while maintaining a high level of professionalism and customer service. Role Responsibilities: - Schedule patient appointments efficiently and accurately - Manage referrals, RightFax communications, and coordination with multiple departments - Collect, validate, and enter patient demographic and insurance information - Interpret insurance benefits and assist with billing-related inquiries - Explain department and hospital charges, policies, and payment expectations - Enter and validate charges in appropriate systems to support timely reimbursement - Answer incoming calls and direct patients and visitors appropriately - Interview patients to obtain necessary medical and financial information What Success Looks Like: - Demonstrates the ability to independently schedule patients and manage referrals - Accurately resolves routine billing and insurance issues - Achieves proficiency in role duties, s...