Director, Customer Advisory Services & Revenue Assurance

Job description

Permanent - Full Time Location: Regina: We generate more than just power for the people of Saskatchewan. We also offer some of the best jobs in the province. Our challenging careers will help you grow, while being surrounded by a team committed to safety, openness, collaboration and accountability. We offer highly competitive salaries and benefits packages to our employees. If you’re someone who thrives in a team environment and doesn’t shy away from a good challenge, join us! Apply no later than 05/17/2026 to be considered for this opportunity. JOB SUMMARY: The Director provides strategic leadership and operational oversight for a results driven department, ensuring alignment with SaskPower’s strategic goals as a member of the Senior Management team. The role is accountable for customer contact centre operations, billing accuracy, customer communications, and the protection of customer data, and leads a workforce of approximately 250 unionized and management employees supporting service delivery for customers and external stakeholders. This is a public facing leadership role that requires demonstrated experience operating in environments with direct engagement with customers and e...