Sales Administration Team Leader

Job description

At OC Real Estate, we’re seeking an experienced Sales Administration Team Leader , to oversee and inspire our sales administration team, ensuring our processes run seamlessly and our agents experience excellence at every touchpoint. No two days will be the same - one moment you’ll be coaching your team, the next you’ll be refining processes, all to enhance performance and deliver seamless service. This is a full-time role, primarily based at our Eastwood office, with flexibility to support a work-life balance. Key Responsibilities Include: - Lead and coordinate daily Sales Administration operations, allocating workload, managing leave cover and offshore support to meet deadlines. - Coach, onboard and support team members through regular check-ins, feedback and development conversations. - Ensure accuracy, compliance and quality across contracts, documentation and marketing materials. - Act as the primary escalation point for admin queries, identifying inefficiencies and supporting process improvements. - Provide hands-on administrative support to a select number of Property Consultants, modelling best practice execution. What we’re looking for: - To be considered for this opportuni...