Facilities Officer - Zero Hour

Job description

The role: Security and Health and Safety - Carry out regular patrols of the residence and grounds, reporting any security/safety issues - Monitor and control health, safety and maintenance standards within residence and grounds, reporting H&S issues and concerns to the residence management - Control, monitor and supervise out of hours access to the residence, ensuring compliance with fire, health & safety procedures and any relevant residence instructions are provided - Respond effectively to fire alarm activations and when required, liaise with the emergency services Reception duties: - Monitor the signing in and out of all guests, visitors and contractors - Complete help desk forms for reactive maintenance and pass to the relevant persons - Deal with queries and complaints in an efficient, professional and courteous manner Report writing: - Complete all necessary reports including incident reports, noise reports, accident reports and others as required - Monitor the conduct of students, encouraging reasonable and fair behaviour, reporting any breach of the Code of Conduct and license agreement to the duty warden/tutor and residence manager as appropriate - Provide evidence and re...