Assistant Store Manager

Job description

SUMMARY: The Assistant Manager sets an ‘upbeat and happy tone’ for the store. He/she ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled by Baristas in the Store Manager's absence. The Assistant Manager is the Head Barista and a role model for all other Baristas. He/she exhibits a high level of customer service, extensive product knowledge, the ability to assist in training, and attentiveness to store appearance and Barista behavior. ESSENTIAL FUNCTIONS: - Staff Management - Assists the Store Manager with hiring, training, overseeing and retaining employees - Primary Barista trainer - Assists with scheduling when required - Openly conveys customer and Barista feedback to store manager - Enforces dress code - Maintains positive employee morale - Product/Store Management - Makes and services specialty coffee and tea beverages - Adheres to recipes and safety guidelines - Ensures product quality and a premium customer experience while maintaining a pleasant store appearance in the absence of a store manager; maintains safe working conditions - Assists with bi-weekly inventory; orders and tracks using COGS - Inspects supplies and equipm...