Customer Service Rep

Job description

About Speed Xpress Inc. Founded in 2022, SpeedX offers a superior last-mile delivery experience designed to better connect brands to customers. At SpeedX, we’re more than just a delivery company – we’re partners in success. We believe that ecommerce delivery shouldn’t be a hassle, a financial strain, or a source of stress for businesses. We created a next-level delivery experience that’s designed to meet business's needs, exceed their expectations, and future-proof their ecommerce business. In just three years of business, we have grown our client list to over a dozen online marketplaces, 3PLs and direct retailers and are now delivering over 300,000 packages daily worldwide – with the number constantly growing. And we have no plans of slowing down. About the role: As a Customer Experience Representative at SpeedX, you will serve as the primary point of contact for customers, delivering exceptional support throughout their e-commerce delivery experience. In this role, you will handle customer inquiries, resolve issues efficiently, and provide accurate information about our products and services. Your contributions will play a key role in maintaining our reputation for outstanding cu...