Staff Product Manager, Australia

Job description

Ready to be a Titan? ServiceTitan is looking for a strategic, high-agency Staff Product Manager to spearhead our international presence in Australia. In this role, you will act as a key owner of the Australian product roadmap, working in a "startup within a scale-up" environment to adapt ServiceTitan’s leading platform for the Australian market. You won't just be adapting features; you’ll be defining how ServiceTitan wins in a new hemisphere. You will navigate a fast-paced, ambiguous environment to localize our platform—tackling everything from accounting integrations to regional telecom nuances—while serving as the internal advocate for Australian tradies. If you are a customer-obsessed leader who thrives on autonomy and wants to build the foundation for our next major market, we want to hear from you. What you’ll do: Define the Vision: Own the multi-year product roadmap for Australia, balancing immediate localization needs (e.g., GST compliance, date-time modifications) with long-term market differentiators that unblock Sales and drive long-term retention. Drive Discovery: Lead deep-dive customer research with Australian contractors to uncover unarticulated needs, ensuring we bui...