Accounting - CSR Billing Specialist

Job description

Description CSR Billing Specialist: Mount Pleasant, SC: Description: - Position Overview: The Customer Service Representative will assist in the daily processes leading to satisfied customers. - They will answer phones from both internal and external clients giving exceptional customer service and satisfaction. Job Responsibilities: - Answer customer service calls in a timely manner, as well as, being friendly, courteous, and respectful. - Answer emails within 24 business hours, regardless of internal or external customer. - Enter cash/checks data verifying information and assuring accuracy of information. - Research and resolve customer billing issues, policy issues and payment issues. - Effectively communicates with owners, department managers and staff Supports department and company in all functions necessary for month end close. - Perform any other duties as assigned Requirements: Education and Work Experience: High School Diploma or equivalent preferred One to three years of customer service experience in a call center environment. Knowledge Skills & Abilities: Exceptional communication skills (both verbal and written) Ability to answer phones, including conference calls, pos...